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How to request a service

The Analysis Manager user can easily request a service from the Desk panel by clicking on the 'create analytical request' button:

request service

Any synthetic client with an "Analysis requester" role will be able to request a service from the experiment panel or from the stoichiometric table header:

request_service2 

It will also be possible to request a service from the 'Inventory/Compound DB/Analytical Request' menu (after having selected the desired compound):

request from inventory

Any analytical client with an "Analysis requester" role will be also able to request a service from the Desk panel by clicking on the 'create analytical request' button:

Analysis_Requesters_001

By clicking on the appropriate button, the 'Analytical Request' form will be displayed to allow you to include information about the sample:

request_service3

and to select the analysis that you want to request:

request_service4

When adding one or more solvents to an analysis, the "Propagate" button will be displayed. By clicked on this (and accepting the warning dialog that appears), the solvent (or solvents) will be automatically propagated when adding a new analysis that uses the same technique.

 

propagate

 

The request will appear under the Analytical menu. From this dialog box, you will also be able to search by request, sample, experiment, or compound:

Analytical request

The Analysis Manager can create requests from the 'Inventory/Compound DB' tab, and from 'Desk'.

 

When an Analysis Manager receives a request, they will need to assign the request to a project and change the status to 'open' by clicking on the edit button:

 

Edit_request1

 

The Analysis Manager will also be able to assign each of the tests to other analysts:

 

assign_analysis1

 

Clicking on the plus button will allow you to add additional analyses to the existing request:

 

add_analyses

 

The Analysis Manager associated with a particular request can be changed by using this button from the 'request panel':

 

reassign_analysis

The analyst could edit the status of the request by clicking on the 'Edit request' button (clicking on the bin icon will cancel the request):

 

edit_request

 

Scrolling down the panel will allow you to attach documents to the results:

 

attachments

 

Clicking on the 'request report' button will generate a PDF with the 'analytical request' or 'analyses results':

 

request report

 

The Analysis Manager can approve or reject an analysis and include a comment after clicking the appropriate button:

 

approve_analysis

 

Once the request is approved by the Analysis Manager, a confirmation email will be sent to the request originator.